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Meet Our Team & Discover Our Philosophy

Your Journey

Your Home

Your Independence

Meet Our Dedicated Team

RW Health Care Ashley and Jeff

Ashley Boucher, Founder (She/Her)

Jeff Boucher, Founder (He/Him)

Greetings!

 

We’re Ashley & Jeff, the dynamic duo behind Remember When HealthCare. Our journey began in 2021, fuelled by a collective passion for making a difference in the lives of others.

Ashley, originally from Stewiacke, has a background in healthcare, which has instilled in her a deep sense of compassion and a commitment to giving back. Coupled with her creative design skills, she brings a unique blend of empathy and artistic vision to our initiatives.

Jeff, hailing from Dartmouth, brings to the table a remarkable career spanning almost two decades in public service. His wealth of experience has ingrained in him a strong sense of duty and a genuine desire to contribute to the well-being of our community.

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Jenna Fralick, BScN RN

Care Director

(She/Her)

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Steph Redden, LPN

Care Manager

 (She/Her)

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Shauna MacNeil

Care Scheduler

(She/Her)

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May Wong

Clinic Receptionist

(She/Her)

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Madeleine Clancy

Care Scheduler

(She/Her)

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Sam Deal

Care Scheduler

(He/Him)

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Verta Miller

Community Outreach

(She/Her)

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Mel Miller
Community Outreach (He/Him)

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Lisa LeBlanc

HR Coordinator

(She/Her)

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Michaela Benvie, CCA

Community Care Manager

(She/Her)

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Baldwin Rigby

Accounting

(He/Him)

Monty

Monty

Office Dog

(Canine Morale Officer)

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Shirley Baigent

Hiring Manager

(She/Her)

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Amber Faulkenham, LPN

Community Care Manager

(She/Her)

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Sarah Fox, BScN RN

Community Care Manager

(She/Her)

Meet the Heart of Remember When HealthCare

At our core, we believe in fostering a culture of excellence,compassion and connection, where every member of our team plays a crucial role in delivering exceptional private home and health care services. Our team philosophy is built upon the following guiding principles:

Accountability: We take responsibility for the care we provide and the decisions we make, holding ourselves to high clinical, ethical, and professional standards. We address concerns openly and are committed to continuous improvement.

Collaboration: We believe the best care happens when people work together. We collaborate with clients, families, healthcare partners, and one another to support better outcomes and shared decision-making.

Communication: Clear and open communication is the cornerstone of our organization. We prioritize transparent communication to ensure information is shared clearly and promptly, creating a supportive network for our clients, their families, and our team.

Connection: We understand the importance of building meaningful connections with both our clients and their families. By fostering genuine relationships, we create a supportive and nurturing environment for everyone involved.

Consistency: Consistency is essential to quality care. We prioritize consistent practices and familiar care providers to build trust, comfort, and strong relationships for clients and their families.

Continuity of Care: We support continuity of care across all stages of life and care settings. By coordinating services and supporting smooth transitions, we help ensure care feels connected, informed, and uninterrupted.

Person-Centered Care: Our approach is holistic and grounded in whole-person care, supporting physical, emotional, social, and spiritual wellness. We center our services around each client’s needs and preferences, supporting dignity, autonomy, and independence.

Professionalism: We conduct ourselves with the utmost professionalism in every interaction. Our team members are trained, qualified, and committed to upholding the highest ethical standards in their work.

Reliability: We ensure no client goes without care. We plan proactively and respond quickly to changing needs so clients and families feel supported when it matters most.

Respect: Respect guides how we care and how we interact. We treat everyone with empathy and understanding, valuing the unique perspectives and lived experiences of those we serve.

By embracing these principles, we strive to create a supportive, collaborative, and client-centered environment where every member of our team thrives and every client receives the highest quality homecare services.

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38 Ella Lane, Suite 205, Bedford,

Nova Scotia, B4B 2M8

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Disclaimer & Privacy Policy: We will not sell any lead generation information or private information gathered from our data collection. Your personal information is safe with  Remember When HealthCare.

© 2025 Remember When HealthCare

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