Your Journey
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Your Independence
Having the right support can make everyday activities easier while allowing you to maintain choice and control over your life.
Remember When HealthCare is approved by Nova Scotia’s Disability Support Program to provide supports and services to participants receiving Individualized Funding.
We provide services throughout Nova Scotia, including rural communities. Our nurse-led team takes the time to understand your routines, communication preferences and personal goals, with an emphasis on familiar faces, consistent relationships and person-directed support.
What Is Individualized Funding?
Individualized Funding, also called IF, is a service model offered through Nova Scotia’s Disability Support Program.
It provides eligible participants with funding to purchase approved supports and services that help them live at home, participate in their communities and work toward their personal goals.
Individualized Funding gives participants greater choice, flexibility and control over the supports they receive and who provides them.
The Disability Support Program determines eligibility, completes the required assessment and approves each participant’s funding and DSP Support Plan.
Who This Service Is For
Our services are available to participants who receive Individualized Funding through Nova Scotia’s Disability Support Program.
This service may be suitable for:
Adults living with disabilities who need assistance with everyday activities
Participants who want support at home or in their community
People developing or maintaining daily living skills
Individuals who want more structure and consistency in their routines
People preparing to live more independently
Participants working toward social, recreational, educational, volunteer or employment goals
Families or authorized representatives helping a participant arrange approved services
Your DSP representative can explain your approved funding and the supports and services included in your DSP Support Plan.
How Individualized Funding Works
The Disability Support Program determines your eligibility and funding through its assessment and support-planning process. If you are approved for Individualized Funding, you will receive funding to purchase the eligible supports and services included in your DSP Support Plan.
You or your authorized representative receive and manage the approved funding. You can then choose Remember When HealthCare to provide eligible services and pay RWHC for the services you receive.
Remember When HealthCare provides your approved supports and services but does not hold, manage or administer your Individualized Funding.
What Is Included
Your services will depend on your approved DSP Support Plan, available funding and individual goals.
Personal care and other activities of daily living
Meal planning and meal preparation
Grocery shopping and errands
Laundry, light housekeeping and household routines
Medication reminders and support with agreed medication routines
Transportation and community access
Establishing and maintaining daily routines
Developing and strengthening everyday living skills
Social and recreational activities
Maintaining personal and community connections
Support with education, volunteering or employment-related activities
Respite and family wellness supports included in the approved plan
Other eligible disability-related supports approved through DSP
Nursing or other medical support may only be purchased using Individualized Funding when specific funding for that medical support is included in your approved DSP Support Plan.
Support at Home and in the Community
Meaningful support is not limited to completing tasks. It can also help you build confidence, strengthen your skills and participate more fully in your community.
Your support might include preparing a meal together, organizing your weekly routine, attending an appointment, practising how to use transportation or participating in a community activity.
We work alongside you by providing encouragement and practical assistance while creating opportunities to use and strengthen your skills.
Who Provides This Support
Your services are delivered by RWHC team members who are matched with your needs, preferences and approved supports, with guidance from our nursing team. We take time to understand your communication style, routines, personal goals and how you prefer your support to be provided.
Consistency matters. Familiar faces and predictable routines can help build trust and create comfortable, reliable relationships.
Family members, authorized representatives, friends and other trusted people can be involved when you choose.
How Individualized Funding Services Work
Support begins with a conversation about your goals, preferences and approved services. If you receive Individualized Funding through Nova Scotia’s Disability Support Program, contact Remember When HealthCare to discuss whether our services are the right fit for you.
We meet with you to discuss your goals, preferences and approved services. We answer your questions and help you decide whether RWHC is the right fit for you.
1
Initial Consultation
2
Together, we create an RWHC service plan based on your approved DSP Support Plan, personal goals, routines and preferences.
Your Support Plan
3
We match support workers to your needs, preferences and approved services, focusing on familiar faces and consistent relationships.
Support Worker Matching
4
Your services begin on the agreed schedule, with regular check-ins to review what is working and update your RWHC service plan.
Ongoing Support
What Our Clients Say
Paige Fougere
I have been working with Remember When Health & Home Care since March 2026. The staff who support me are professional, dependable, and experienced. They have education related to medical care and experience working with individuals living with paraplegia and complex disabilities like mine.
Lori Fougere
Their team approaches challenges by seeking solutions rather than creating additional concerns. Communication is excellent, and they utilize a professional care platform that allows me to view documentation and updates in real time. They respect my knowledge and history with Paige and have adapted our standards and support as theirs. The leadership team regularly checks in
regarding Paige's care and demonstrates genuine concern for her well-being and ongoing health challenges. Based on our experience, Remember When Health & Home Care has provided reliable, professional, and compassionate support and would be a valuable service provider for individuals requiring disability supports especially complex ones.
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