Care Scheduler
At Remember When Healthcare, we believe consistent, compassionate care can change lives. Our Scheduling Coordinators are at the heart of our mission — ensuring clients receive the right care, at the right time, by the right people.
With decades of combined experience, our office team works collaboratively to support each other and ensure exceptional client experiences. If you’re organized, empathetic, and thrive on problem-solving, we’d love to have you join our team.
About the Role
As a Scheduling Coordinator, you will play an integral role in delivering critical homecare services for Nova Scotians. You’ll be responsible for efficiently matching caregivers with clients, maintaining communication with families and staff, and ensuring continuity of care.
Your work helps individuals remain independent in their homes and communities — making a real, daily difference.
Why You’ll Love Working Here
Join a team of professional, reliable employees who value respect, accountability, and collaboration. We focus on person-centered care that empowers the individual beyond their diagnosis — and we extend that same compassion to our staff.
We also understand that supporting others starts with supporting our team. That’s why we offer mentorship, flexibility, and meaningful opportunities to grow your career in healthcare administration.
Hours of Work
Monday to Friday (daytime and evening rotation hours)
Weekend and holiday relief (12-hour shifts) on a rotation
Predictable scheduling with supportive coverage for time off
What We Offer
Competitive hourly rate: CA$20.00–CA$26.00 per hour
Comprehensive benefits, including:
Dental and extended health care
Life insurance
Paid time off
RRSP matching
On-site parking
Professional development and mentorship opportunities
Career pathways into leadership, client services, or operations
Supportive onboarding program with continuous training
Access to modern scheduling and communication software
Collaborative team environment with recognition and appreciation events
Primary Responsibilities
Use scheduling software to coordinate caregiver schedules according to client care plans and preferences
Communicate accurate, timely schedules to caregivers
Manage last-minute scheduling challenges and fill shifts promptly
Maintain up-to-date caregiver availability and client records
Build strong, professional relationships with caregivers, clients, and families
Communicate schedule updates clearly and with empathy
Collaborate with internal teams to share feedback and resolve issues
Document all updates and critical information accurately in the system
Ensure continuity of care and client satisfaction through proactive scheduling
Qualifications
Minimum 1 year of scheduling or coordination experience (required)
Strong computer skills and confidence using scheduling tools and mobile apps
Excellent communication, professionalism, and customer service etiquette
Ability to stay calm and organized under pressure
Strong interpersonal and problem-solving skills
Self-directed with excellent time management abilities
Healthcare or homecare experience considered an asset
Clear Criminal Record Check and Vulnerable Sector Check required before hire
Who You’ll Work With
You’ll join a supportive, collaborative office team that believes in open communication, mutual respect, and celebrating success. We work closely together to ensure every client and caregiver receives the support they need to thrive.
Location
Bedford, NS: Must reliably commute to 38 Ella Lane.
Experience
Scheduling or coordination: 1 year (required)
Healthcare scheduling: 1 year (preferred)
Join Our Team
If you’re passionate about helping others and want to grow in a supportive, purpose-driven environment, we want to hear from you.
Apply now and help us deliver consistent, compassionate homecare to Nova Scotians who depend on Remember When HealthCare every day.